Bus Service During Winter Storms

Route 39 bus travels inbound to Heath St on a cleared road, while snow is on cars and the gournd.

Report an Unshoveled Bus Stop

If your bus stop is blocked by snow, you can report it to the MBTA or to the local municipality.

Check the routes below to see if the MBTA will shovel the stop, or if you should contact the city or town your stop is located in.

MBTA-shoveled bus stops

Within 24 hours of the end of snowfall, MBTA crews clear snow and ice from stops along 15 key bus routes and the Silver Line.

Contact Customer Support for obstructed stops along the following routes:



	Route 1 Route 15 Route 22 Route 23 Route 28 Route 32 Route 39 Route 57		Route 66 Route 71 Route 73 Route 77 Route 111 Route 116 Route 117		Route SL1 Route SL2 Route SL3 Route SL4 Route SL5

Within 24 hours of the end of snowfall, MBTA crews clear snow and ice from stops along 15 key bus routes and the Silver Line.

Contact Customer Support for obstructed stops along the following routes:



	Route 1 Route 15 Route 22 Route 23 Route 28 Route 32 Route 39 Route 57		Route 66 Route 71 Route 73 Route 77 Route 111 Route 116 Route 117		Route SL1 Route SL2 Route SL3 Route SL4 Route SL5

All other bus stops

Most bus stops are the property owner's responsibility. In some cities and towns, the municipality can enforce snow removal on sidewalks and at bus stops.

Contact the relevant department to request a cleared bus stop:


Municipality	Department	Contact
Municipality	Arlington	Department	Public Works	Contact	781-316-3301
Municipality	Avon	Department	Public Works	Contact	508-588-0414 ext. 1024
Municipality	Bedford	Department	Public Works	Contact	781-275-7605
Municipality	Belmont	Department	Public Works	Contact	617-993-2680
Municipality	Beverly	Department	Public Services	Contact	978-921-6053
Municipality	Boston	Department	Public Works	Contact	617-635-4900
Municipality	Braintree	Department	Public Works	Contact	781-843-8097
Municipality	Brockton	Department	Public Works	Contact	508-580-7135
Municipality	Brookline	Department	Public Works	Contact	617-730-2156
Municipality	Burlington	Department	Public Works	Contact	781-270-1670
Municipality	Cambridge	Department	Public Works	Contact	617-349-4800
Municipality	Canton	Department	Public Works	Contact	781-821-5023
Municipality	Chelsea	Department	Public Works	Contact	617-466-4209
Municipality	Danvers	Department	Public Works	Contact	978-777-0001 ext. 3011
Municipality	Dedham	Department	Public Works	Contact	781-751-9350
Municipality	Everett	Department	Public Works	Contact	617-394-2286
Municipality	Hingham	Department	Public Works	Contact	781-741-1430
Municipality	Holbrook	Department	Public Works	Contact	781-767-1800
Municipality	Hull	Department	Public Works	Contact	781-925-0900
Municipality	Lexington	Department	Public Works	Contact	781-274-8300
Municipality	Lynn	Department	Public Works	Contact	781-268-8000
Municipality	Malden	Department	Public Works	Contact	781-397-7160
Municipality	Marblehead	Department	Highway	Contact	781-631-1750
Municipality	Medford	Department	Public Works	Contact	781-393-2418
Municipality	Melrose	Department	Public Works	Contact	781-665-0142
Municipality	Milton	Department	Public Works	Contact	617-898-4900
Municipality	Nahant	Department	Public Works	Contact	781-581-0026
Municipality	Needham	Department	Public Works	Contact	781-455-7550
Municipality	Newton	Department	Public Works	Contact	617-796-1000
Municipality	Norwood	Department	Public Works	Contact	781-762-1413
Municipality	Peabody	Department	Public Services	Contact	978-536-0600
Municipality	Quincy	Department	Public Works	Contact	617-376-1959
Municipality	Randolph	Department	Public Works	Contact	781-961-0940
Municipality	Reading	Department	Public Works	Contact	781-942-9077
Municipality	Revere	Department	Public Works	Contact	781-286-8149
Municipality	Salem	Department	Public Services	Contact	978-744-3302
Municipality	Saugus	Department	Public Works	Contact	781-231-4143
Municipality	Somerville	Department	Public Works	Contact	617-666-3311
Municipality	Stoneham	Department	Public Works	Contact	781-438-0760
Municipality	Swampscott	Department	Public Works	Contact	781-596-8860
Municipality	Wakefield	Department	Public Works	Contact	781-246-6300
Municipality	Waltham	Department	Public Works	Contact	781-314-3800
Municipality	Walpole	Department	Public Works	Contact	508-660-7305
Municipality	Watertown	Department	Public Works	Contact	617-972-6420
Municipality	Westwood	Department	Public Works	Contact	781-326-6450
Municipality	Weymouth	Department	Public Works	Contact	781-337-5100
Municipality	Winchester	Department	Public Works	Contact	781-721-7100
Municipality	Winthrop	Department	Public Works	Contact	617-846-1341
Municipality	Woburn	Department	Public Works	Contact	781-897-5980

Most bus stops are the property owner's responsibility. In some cities and towns, the municipality can enforce snow removal on sidewalks and at bus stops.

Contact the relevant department to request a cleared bus stop:


Municipality	Department	Contact
Municipality	Arlington	Department	Public Works	Contact	781-316-3301
Municipality	Avon	Department	Public Works	Contact	508-588-0414 ext. 1024
Municipality	Bedford	Department	Public Works	Contact	781-275-7605
Municipality	Belmont	Department	Public Works	Contact	617-993-2680
Municipality	Beverly	Department	Public Services	Contact	978-921-6053
Municipality	Boston	Department	Public Works	Contact	617-635-4900
Municipality	Braintree	Department	Public Works	Contact	781-843-8097
Municipality	Brockton	Department	Public Works	Contact	508-580-7135
Municipality	Brookline	Department	Public Works	Contact	617-730-2156
Municipality	Burlington	Department	Public Works	Contact	781-270-1670
Municipality	Cambridge	Department	Public Works	Contact	617-349-4800
Municipality	Canton	Department	Public Works	Contact	781-821-5023
Municipality	Chelsea	Department	Public Works	Contact	617-466-4209
Municipality	Danvers	Department	Public Works	Contact	978-777-0001 ext. 3011
Municipality	Dedham	Department	Public Works	Contact	781-751-9350
Municipality	Everett	Department	Public Works	Contact	617-394-2286
Municipality	Hingham	Department	Public Works	Contact	781-741-1430
Municipality	Holbrook	Department	Public Works	Contact	781-767-1800
Municipality	Hull	Department	Public Works	Contact	781-925-0900
Municipality	Lexington	Department	Public Works	Contact	781-274-8300
Municipality	Lynn	Department	Public Works	Contact	781-268-8000
Municipality	Malden	Department	Public Works	Contact	781-397-7160
Municipality	Marblehead	Department	Highway	Contact	781-631-1750
Municipality	Medford	Department	Public Works	Contact	781-393-2418
Municipality	Melrose	Department	Public Works	Contact	781-665-0142
Municipality	Milton	Department	Public Works	Contact	617-898-4900
Municipality	Nahant	Department	Public Works	Contact	781-581-0026
Municipality	Needham	Department	Public Works	Contact	781-455-7550
Municipality	Newton	Department	Public Works	Contact	617-796-1000
Municipality	Norwood	Department	Public Works	Contact	781-762-1413
Municipality	Peabody	Department	Public Services	Contact	978-536-0600
Municipality	Quincy	Department	Public Works	Contact	617-376-1959
Municipality	Randolph	Department	Public Works	Contact	781-961-0940
Municipality	Reading	Department	Public Works	Contact	781-942-9077
Municipality	Revere	Department	Public Works	Contact	781-286-8149
Municipality	Salem	Department	Public Services	Contact	978-744-3302
Municipality	Saugus	Department	Public Works	Contact	781-231-4143
Municipality	Somerville	Department	Public Works	Contact	617-666-3311
Municipality	Stoneham	Department	Public Works	Contact	781-438-0760
Municipality	Swampscott	Department	Public Works	Contact	781-596-8860
Municipality	Wakefield	Department	Public Works	Contact	781-246-6300
Municipality	Waltham	Department	Public Works	Contact	781-314-3800
Municipality	Walpole	Department	Public Works	Contact	508-660-7305
Municipality	Watertown	Department	Public Works	Contact	617-972-6420
Municipality	Westwood	Department	Public Works	Contact	781-326-6450
Municipality	Weymouth	Department	Public Works	Contact	781-337-5100
Municipality	Winchester	Department	Public Works	Contact	781-721-7100
Municipality	Winthrop	Department	Public Works	Contact	617-846-1341
Municipality	Woburn	Department	Public Works	Contact	781-897-5980

Winter Weather Updates

A plow clears snow from the tracks at Central Ave Station on the Mattapan Line

Get service updates before, during, and after a storm.

View winter weather updates

Most popular fares

Information & Support

Emergency Contacts

Report a Railroad Crossing Gate Issue

Snow Routes

Report an Unshoveled Bus Stop

Winter Weather Updates

Winter Weather Updates

Information & Support

Emergency Contacts

Report a Railroad Crossing Gate Issue